Data We Collect
We primarily collect the following information when you book a tour or contact us:
- Personal Identification Data: Name, surname, and contact information (email address, phone number).
- Booking Details: Tour date, number of participants, and payment confirmation details.
How We Use Your Data
Your information is used strictly for the following purposes:
- Service Provision: To process your tour booking, manage your reservation, and communicate essential tour details (e.g., meeting points, schedules).
- Customer Communication: To respond to your inquiries, requests, or feedback.
- Legal Compliance: To comply with local legal and accounting requirements in Italy.
Sharing of Information
FlyTour does not sell your personal data to third parties.
We may share your data only when necessary to provide our service or meet legal obligations, such as:
- With necessary payment processors to complete your transaction.
- With local authorities if required by law.
Cookies and Tracking
- Our website/booking platform may use standard cookies to improve your user experience, analyze website traffic, or remember your preferences.
- You can control or delete cookies through your web browser settings.
Data Security and Retention
- We take reasonable precautions to protect your personal information from unauthorized access or disclosure.
- We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by Italian law.
Your Rights (GDPR)
As a data subject in the EU, you have the right to access, correct, delete, or restrict the processing of your personal data held by FlyTour.
FlyTour, October 2025.